01
Handle immediate safety first
Move people away from hazards, photograph active interior leaks if safe, and use only appropriate temporary protection. Call emergency services for immediate hazards.
Homeowner field guide · St. Louis
Start with what you can verify.
After wind, hail, or a sudden leak, the next best move is a calm record of the property—not a rushed conclusion. We can inspect the exterior, organize observed conditions, and explain the repair scope we recommend.
Field note: take wide property photos before temporary repairs change what can be observed.1Protect people and address active leaks safely.
2Document what you can see from the ground.
3Request a factual exterior inspection.
4Make insurance decisions with your insurer.
Your next 24 hours
A practical first response
Keep the record simple. The goal is to preserve useful information, reduce further damage safely, and understand the condition of the property before anyone tells you what the outcome will be.
Safety before scope
02
Make a simple photo record
Capture wide shots of each elevation, any fallen branches, gutters, visible debris, interior staining, and the date/time if available. Keep originals when possible.
03
Request a factual inspection
Danni James Exteriors can document conditions observed during the inspection, explain our proposed repair scope, and identify items that should be field verified.
04
Decide how to speak with your insurer
You choose whether to contact your insurer and remain responsible for coverage decisions. Policy terms, carrier review, and claim outcomes are not determined by a contractor.
What we document
Observed property conditions
Exterior surfaces, accessible roof areas, gutters, flashing, penetrations, visible material condition, and photo evidence relevant to the repair conversation.
What we explain
Our repair recommendation
We explain the scope we propose, material choices, work sequencing, field-verification needs, and the questions a homeowner may want answered before moving forward.
DJE claim-support boundary
Evidence and repair clarity—not claim promises.
We do not promise coverage, tell you what your policy will pay, file or negotiate a claim for you, or encourage deductible workarounds. We do provide clear job records and property documentation to support an informed homeowner conversation.
Keep the roles clear.Your insurer determines coverage. You decide whether to make a claim. Danni James Exteriors inspects, documents observed conditions, explains its repair scope, and performs approved work.
Common questions
Before you schedule
Do I need to call my insurer before an inspection?
No. A factual property inspection can help you understand what is observable. You decide if and when a claim conversation is appropriate for your policy and circumstances.
Can you tell me whether damage will be covered?
No contractor can determine coverage. We can explain what we observed and our repair recommendation; your policy and insurer control coverage decisions.
Can you repair a small issue without replacing everything?
Sometimes. The inspection and material condition guide the recommendation. We will explain the visible condition, field-verification needs, and options we can responsibly offer.
See what we observed. Understand what we recommend.
Request a factual exterior inspection from Danni James Exteriors.
Your next step
Request an inspection with a clear next step.
Tell us what you noticed, the property address, and the best time to reach you. We will discuss the appropriate inspection route.